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ORelay vs Pulseway

Pulseway is remote monitoring and management built around its phone app: monitoring and alerts for Windows, Mac, Linux and network devices, remote control, patch management and scripting, with antivirus, backup, ticketing and documentation as add-ons, sold to IT departments and managed service providers.

Pulseway and ORelay want the same thing, the computers in your pocket, for different buyers. Pulseway is a full RMM for a team that patches, scripts and tickets, priced by quote after a demo (its comparison pages say $27 a month, with no unit). ORelay is for the owner of a few computers, or the small shop that looks after a few dozen: a price on the page, a free plan, nobody to call.

The ORelay dashboard: six computers in two groups with their status, processor and memory, the latest alerts and activity.

Side by side

Pulseway’s column is what its own pages said on October 28, 2026; the sources are at the end.

WhatORelayPulseway
Free useYes: Free for up to 5 computers, no time limit, personal or commercialNo: No free plan; its pages offer a free trial, whose link leads to a demo request
Cheapest paid planYes: Pro, $20 a month: 3 people and 50 computers includedPartly: No price list; its comparison pages say $27 a month with no unit, and its Pro plan covers up to 50 endpoints
A plan for 50 computersYes: Pro, $20 a monthPartly: Pro, up to 50 endpoints; the price by quote
Computers it reachesYes: Windows, Mac, LinuxYes: Windows, Mac, Linux, and network devices
From a phoneYes: Android and iPhone apps: see the screen and take controlYes: iOS and Android apps: monitoring, alerts and remote control of Windows and Mac
From a browserYes: Yes, any browser, nothing to install on your sideYes: Web console
Unattended accessYes: Yes: the agent connects out, and stays connectedYes: Yes, with unlimited sessions
FilesYes: Browse, upload, download, send from your phoneYes: A file browser, and file transfer during a remote control session
TerminalYes: bash, sh, PowerShell or cmd, or one command with its outputYes: Terminal and PowerShell commands from the phone app; scripting and automation
Health readings and alertsYes: Processor, memory, disk, network; alerts by e-mail, webhook, ntfy or appYes: Yes: its core, for computers and network devices
Scheduled tasks, software inventoryYes: Scheduled tasks; software inventory with CSV exportPartly: Scripts and tasks on a schedule; a software inventory is not on its pages
Patch managementNo: No: ORelay does not patchYes: Operating systems and third-party apps
Nothing opens on the computerYes: Nothing opens on the computer: it only connects outYes: Outbound too
Self-hosted optionNo: No: ORelay runs the serviceNo: No (cloud service)
Open sourceNo: NoNo: No
Show the full comparison53 rows in 10 groups: signing in, people and permissions, directory, the screen, beyond the screen, files, monitoring, deployment, security, business

Both columns were last checked on October 28, 2026: Pulseway’s is what its own pages say, 44 of 53 rows answered there and the rest marked “not stated on its pages” rather than guessed. Each of its answers carries a footnote to the page it was read from, with the sentence as its tooltip.

Signing in

WhatORelayPulseway
Single sign-on (SAML or OIDC)No: No SAML or OIDC yetPartly: OpenID Connect SSO for the RMM with Google and Microsoft; SAML not stated for the RMM1
Sign in with Google, Microsoft, Apple or GitHubYes: Yes: Google, Apple, Microsoft and GitHub, once added under AccountPartly: Google and Microsoft accounts through OpenID Connect, which an admin sets up first1
Two-step sign-in with an authenticator appYes: Yes, with recovery codesYes: Authenticator-app (TOTP) two-step sign-in; admins can require it for every user2
PasskeysYes: Yes, on the web and in the appsPartly: Not stated on its pages
Require the company sign-inPartly: With Microsoft Entra ID only; MSP and EnterpriseYes: Admins can enforce SSO for all users; administrators keep a password sign-in as fallback1

People and permissions

WhatORelayPulseway
RolesYes: Yes: owner, admin, support and viewer; admin, support or viewer on a single computerYes: Built-in Administrators team plus user-defined teams with Full Access, Read-only or No Access3
Access per computer or groupYes: Yes, per computer or by group; support and viewers see only what they are givenYes: Each team gets an access level per organization, site or agent group3
Access that expires by itselfYes: Yes: a day, a week, a month or always; share codes expirePartly: Only Remote Control on Demand links expire (10 minutes if not started; 120-minute default session); expiring grants not stated4
Share one computer with someone outsideYes: Yes, with a share code made at the computer, which stays in its owner’s accountPartly: End-user accounts can be given Remote Control on their own devices through the Client Portal; sharing with outsiders not stated5
Several organizations under one loginYes: Yes, each with its own databasePartly: Organizations, sites and agent groups with access set per team; data separation not described3
Audit logYes: Yes: every session, command, file, power and settings change, with who did itYes: Audit log of account activity with date, user and device6

Directory

WhatORelayPulseway
Active DirectoryPartly: Read-only: users, computers and groups through a domain controller you allow; MSP and EnterprisePartly: Domain users and groups through a domain controller, with unlock, reset password and group changes; computers not mentioned7
Microsoft Entra ID syncNo: No: Entra ID is used for sign-in onlyPartly: Entra ID user sync is documented for its PSA product, not the RMM8
LDAPNo: NoPartly: Not stated on its pages

The screen

WhatORelayPulseway
Multiple monitorsYes: Yes: switch between monitors in the sessionYes: Shows all of the remote computer's screens, and can black out the screen and block input5
Ctrl+Alt+DelYes: Yes, on WindowsYes: Sends Ctrl+Alt+Del; on Remote Control on Demand it needs elevated privileges9
The Windows sign-in screenYes: Yes, with nobody signed inPartly: States access to macOS computers with no signed-in user; a Windows sign-in screen is not stated9
ClipboardPartly: Text pasted into the computer through a box; no two-way clipboardPartly: Pastes the local clipboard into the session as keystrokes; no two-way sharing stated9
Remote printingNo: NoPartly: Not stated on its pages
Session recordingNo: No, by design: the screen is never storedPartly: Records remote control sessions, shared and private, for Windows agents only5
Sessions start view-onlyYes: Yes: taking control is a separate, logged stepPartly: Not stated on its pages
Blank the physical screenYes: Yes, on Windows and Mac; the blanked screen says who is connectedYes: Can block the remote user's keyboard and mouse and blank the remote display9

Beyond the screen

WhatORelayPulseway
Terminal, or one command with its outputYes: Yes: bash, sh, PowerShell or cmd, or one command with its output, in the browser and the appsPartly: Terminal and PowerShell commands from the mobile app; a web or desktop terminal is not stated10
Scripts across many computersPartly: Quick fixes run on one computer or several at once; no script library yetYes: Built-in scripts (Bash, PowerShell, VBScript) and your own script library11
Scheduled tasksYes: Yes: timer or cron, with every run’s output; Pro and aboveYes: Scripts and tasks run on a schedule (occurrence, days and start time) or on demand12
Software inventoryYes: Yes: every installed program, searchable, with a CSV export; refresh on Pro and abovePartly: Not stated on its pages
Patch managementNo: NoYes: Patches Windows, Mac and Linux plus more than 300 third-party titles, with approval and scheduling13
Power actionsYes: Yes: shut down, restart, sleep, hibernate, lock, sign out; now or up to an hour laterYes: Lock, log off, restart, shut down, suspend and hibernate from the app; scheduling not stated10
Wake-on-LANNo: NoYes: Wake on WAN; needs a wired adapter, BIOS support and UDP port 9 forwarded behind a router14

Files

WhatORelayPulseway
Browse folders without a sessionYes: Yes, from the browser and the phoneYes: File Browser shows the target computer's folders and files and previews them, once switched on in policy or at the agent15
Upload and downloadYes: Yes, from the browser or the phone, over the agent’s own connectionYes: Background file transfer to and from the remote computer during a remote control session9
Files kept in the serviceYes: Yes: copies kept in ORelay per plan; the vault encrypts files into your own Google Drive or OneDrivePartly: Managed Files keeps files centrally to push to devices, encrypted at rest and in transit; not a copy of a computer's own files16
Size limitsPartly: 10 GB per file sent to a computer; stored files 1 GB on Free, 25 GB on Pro, 100 GB on MSPPartly: Not stated on its pages

Monitoring

WhatORelayPulseway
Processor, memory, disk, networkYes: Yes, live, and buffered on the computer while the service is unreachablePartly: Real-time CPU temperature, network and memory readings are stated; disk and a history over time are not17
Alerts on a reading, or a computer going quietYes: Yes: a reading over a threshold for a duration, or a computer offline; severity, acknowledge, historyYes: Notifications on low memory, processor use above or below normal, closed ports and services18
Where alerts goYes: Yes: e-mail, webhook (Discord, Slack or JSON), ntfy and the app; no SMSYes: Slack, PagerDuty, Autotask and Zendesk tickets, and mobile app alerts19
Network devices (SNMP)No: NoYes: SNMP monitoring of network devices such as routers, switches and printers20

Deployment

WhatORelayPulseway
Silent installersYes: Yes: Windows MSI, Mac pkg, Debian and RPM packagesPartly: Windows MSI installs silently with /qn; silent install for Mac and Linux packages is not stated21
Many computers at onceYes: Yes: enrolment keys, each computer with its own certificate; Pro and aboveYes: Network-discovery mass deployment, and MSI installers made per organization, site and group22
Intune, Jamf, Group Policy, AnsibleYes: Yes: Intune, Configuration Manager, Group Policy, Jamf Pro, Kandji and Ansible kits, made in the browserPartly: Not stated on its pages
The agent updates itselfYes: Yes, signed updatesPartly: Not stated on its pages
Signed installersYes: Yes: Windows signed, Mac notarized, Linux packages signedYes: Windows and macOS agents and applications are code-signed; notarization not stated23
Linux desktops, including WaylandYes: Yes: X11 and Wayland; under GNOME the person at the computer approves the first sessionPartly: Linux agents (deb, rpm and others) are offered; remote control is stated for Windows and macOS only; Wayland not stated24

Security

WhatORelayPulseway
EncryptionYes: Yes: mutual TLS 1.3 between each computer and the service; HTTPS for the browser and the appsPartly: Says end-to-end encryption, AES-256 with RSA key exchange; TLS version and mutual TLS not stated23
The screen never stored, keys never loggedYes: Yes: the screen is never recorded and what you type is never loggedPartly: Not stated on its pages
SOC 2, ISO 27001, HIPAANo: None yetPartly: Names SOC 2 and ISO for its data centre; no attestation of Pulseway itself, no HIPAA or GDPR23
Where data is heldPartly: United States; no choice of regionPartly: Cloud servers are in US East Coast data centres; a self-hosted Team server exists (FAQ); region choice not stated23

Business

WhatORelayPulseway
Pricing modelYes: A flat price per plan: Free, Pro $20, MSP $150, Enterprise $500 a monthPartly: Comparison tables show $27/month with no unit; no price list (pricing page leads to a demo); Pro plan: up to 50 endpoints (FAQ)25
Trial or free planYes: Yes: a free plan of 5 computers, with no time limitPartly: A free trial is offered on its comparison pages; length and limits not stated, and its trial link now leads to a demo request26
Monthly or annualYes: Yes: monthly, or yearly at ten months’ worth; cancel any timePartly: Says "no contracts" on one page; its Atera page says an offer applies to annual or multi-year contracts27
SupportYes: Yes: e-mail and phone, by the people who build itYes: Phone for North America, APAC and EMEA, contact form, help centre and community forum; cost not stated28
API and webhooksPartly: Webhooks for alerts; the viewers’ REST API is not yet documented for othersYes: REST API v3 with notification webhooks and device webhook commands29

Pulseway’s pages, as read on October 28, 2026

  1. https://intercom.help/pulseway/en/articles/10269422-single-sign-on-sso-integration-using-the-openid-connect-authentication-protocol
  2. https://intercom.help/pulseway/en/articles/3223603-setup-two-factor-authentication
  3. https://intercom.help/pulseway/en/articles/10096748-managing-teams-and-users
  4. https://intercom.help/pulseway/en/articles/10095980-remote-control-on-demand
  5. https://www.pulseway.com/products/remote-access-software
  6. https://intercom.help/pulseway/en/articles/10096605-audit-log
  7. https://www.pulseway.com/features/activedirectory
  8. https://intercom.help/pulseway/en/articles/9373486-microsoft-entra-id-integration
  9. https://intercom.help/pulseway/en/articles/11640590-remote-control
  10. https://www.pulseway.com/products/mobile-app
  11. https://www.pulseway.com/blog/auto-remediate-it-issues-with-pulseway-automation-workflows
  12. https://intercom.help/pulseway/en/articles/821208-configuring-automation-tasks
  13. https://www.pulseway.com/products/patch-management
  14. https://intercom.help/pulseway/en/articles/1514224-how-to-configure-wake-on-wan
  15. https://intercom.help/pulseway/en/articles/1514309-how-to-enable-and-configure-the-file-browser
  16. https://www.pulseway.com/features/it-automation
  17. https://www.pulseway.com/land/atera-landing
  18. https://intercom.help/pulseway/en/articles/1514484-how-to-enable-performance-notifications
  19. https://www.pulseway.com/integrations
  20. https://intercom.help/pulseway/en/articles/1514382-how-to-enable-and-configure-the-simple-network-management-protocol-snmp-monitoring
  21. https://intercom.help/pulseway/en/articles/1514873-unattended-installation
  22. https://intercom.help/pulseway/en/articles/3894982-pulseway-deployment-methods
  23. https://www.pulseway.com/resources/security
  24. https://www.pulseway.com/downloads
  25. https://www.pulseway.com/land/n-able-alternative
  26. https://www.pulseway.com/blog/pulseway-vs-ninjaone
  27. https://www.pulseway.com/land/kaseya-alternative
  28. https://www.pulseway.com/
  29. https://api.pulseway.com/

pricing, onboarding and rmm-software redirect to the home page, and old addresses moved (/security to /resources/security, /remotedesktop to /products/remote-access-software, /features is a 404); /land/datto-rmm-alternative redirects to the home page, so Pulseway has no Datto comparison page now; /request/trial redirects to the demo form. Its Security White Paper, Unattended Installation Guide and UserManual PDFs return raw PDF data and could not be read as text; dev.pulseway.com refused earlier. The Entra ID sync and SAML documentation is for its PSA product; the RMM documents OpenID Connect only. Its comparison pages (Atera table, Kaseya, N-able, LogMeIn, remote-management, NinjaOne and TeamViewer posts) claim for itself a mobile app, AD monitoring, Linux agent, third-party patching, antivirus management, automation, real-time alerts, a free trial, "no contracts" and "$27/month", and nothing on sign-in, access control, file transfer or security; rows resting only on its help centre or product pages are marked by their source.

Where Pulseway is the better choice

  • Patching: operating systems and third-party apps, scheduled and reported.
  • Add-ons from the same vendor: antivirus, ransomware detection, backup, ticketing, documentation.
  • Network devices in the same console.
  • A team of technicians at scale, with the policies and automation an RMM is for.

Where ORelay is the better choice

  • A price on the page and a free plan: sign up, add a computer, and you are in; no demo, no quote.
  • Fifty computers for $20 a month, flat, with 3 people.
  • Made for the home and the small office as well as the IT shop: your parents’ computer and a client’s server in the same list.
  • The person at the computer decides: they can switch remote access off, and every session starts view-only.

What each costs

ORelay

Free: $0
1 person, 5 computers, no time limit
Pro: $20 a month, or $200 a year
3 people, 50 computers, scheduled tasks, inventory, webhooks, the cloud vault, enrolment keys
MSP: $150 a month, or $1,500 a year
10 people, unlimited computers, Active Directory, company sign-in

Yearly plans are ten months’ worth. Everything is on the pricing page.

Pulseway, as shown on October 28, 2026

RMM: Not published: by quote, per endpoint
Monitoring and alerting, remote control, patch management, scripting; antivirus, ransomware detection, backup, ticketing and documentation as add-ons

Prices change; the sources below are the pages to check.

Try ORelay

Free for up to 5 computers, no time limit, nothing to open on your network.

Sources